Yum! Brands, Inc. is the world’s largest restaurant company in terms of system units with more than 39,000 restaurants in more than 125 countries and territories and 1.4 million associates. Brands, including KFC, Pizza Hut and Taco Bell, are the global leaders of the chicken, pizza and Mexican-style food categories.
In 2008, Yum! Australia decided to replace its Microsoft Excel spreadsheet based supplier and product system. Information provided by suppliers was keyed into the spreadsheet, but with between 18 and 30 new recipes added or updated each month – each containing from 5 to 15 items – the system was no longer viable. “We knew that the existing system had the potential to introduce errors at virtually every stage of the process,” explained Angela Cooper, KFC Consumer Information & Nutrition Manager – Food Innovation & Technology.
“We needed a recipe management solution that was capable of meeting our international requirements, as well as providing the specific capabilities we needed to comply with anticipated future legislation,” continued Angela Cooper. “We discussed the issues with colleagues across the industry and the overriding recommendation was for the Hamilton Grant Recipe Management System, which was widely regarded as the benchmark against which all other solutions were measured.”
With our new system and the information that it delivers, we now only have to analyse the cooked elements of the product, and have seen an almost immediate 10 to 20% reduction in our clinical analysis requirements, with corresponding savings in costs.”